A power fault hit the Circle Line on 17 September 2024 during the evening rush hour, causing delays of up to 30 minutes. The incident occurred after 5pm, affecting numerous commuters. SMRT Corporation announced that free regular buses were available for all Circle Line stations and advised passengers to use alternative lines for their commute.
Background
The power fault led to significant disruptions, with some passengers stuck on trains for up to 30 minutes. The Circle Line, a critical part of Singapore’s MRT network, experienced delays that inconvenienced many during the peak-hour commute. SMRT’s quick response included deploying free bus services and updating commuters via social media.
Absent timings, huge crowds at Circle Line stations, passengers stuck on trains
Readers who contacted Fathership reported being stuck on trains for approximately 20 to 30 minutes. Sanath Surawar, a commuter, mentioned that his train halted between Caldecott and Botanic Gardens stations at 5:40pm for about 20 to 25 minutes. Upon reaching Caldecott, the train doors opened but did not close, prompting most passengers to disembark.
Another commuter, Asser, boarded the train at one-north heading towards Harbourfront. The train remained stationary for about 20 to 30 minutes after the doors closed. Eventually, the doors reopened, and Asser took a train in the opposite direction towards Dhoby Ghaut without further issues.
A reader at Serangoon station shared photos of a crowded platform and a half-lit train. She noted that passengers were asked to disembark, with staff informing them cabin by cabin.
At Bayfront station, another reader observed that the timings for Circle Line trains were absent from the displays.
Fault cleared at 7:30pm
By 7:30pm, SMRT announced that the fault had been cleared and train services were progressively returning to normal. Despite this, free bus services continued to operate, and SMRT reiterated its advice for commuters to use other lines and alternative transport modes.
Investigation and future implications
The cause of the power fault is currently under investigation by SMRT. This incident highlights the vulnerability of the MRT system to technical issues and the importance of having contingency plans in place. Future developments will focus on improving the reliability of the Circle Line and preventing similar disruptions.
