Three people were injured in an accident on an up-riding escalator at Tiong Bahru MRT station on the morning of 19 September 2024. According to Lam Sheau Kai, President of SMRT Trains, staff immediately provided assistance and cordoned off the escalator for checks. The incident occurred when one individual lost his balance and fell backwards onto two others standing behind him. The escalator was later confirmed to have no technical issues and returned to service.
## Background
The accident at Tiong Bahru MRT station highlights the importance of escalator safety. This incident is not isolated, as there have been previous accidents involving elderly commuters and those with mobility challenges. SMRT has been actively promoting safety guidelines to prevent such occurrences.
## Two women seen sitting on the escalator after accident
A photo shared by a Fathership reader showed two women sitting on the escalator, one with blood on her hand and blood droplets on the steps. The reader, who was also on the escalator, heard a loud scream and turned to see the commotion. The escalator stopped, and a student was seen calling for help. The reader then informed station staff about the incident. Lam confirmed that a commuter had activated the emergency stop button after witnessing the fall.
## Two people sent to SGH
SMRT staff responded promptly, administering first aid to the injured individuals and calling an ambulance. The Singapore Civil Defence Force (SCDF) received a call for assistance at about 7:40 am. Two people were conveyed to Singapore General Hospital (SGH), while another person with minor injuries declined hospitalisation after being assessed by an SCDF paramedic. The escalator was cordoned off for checks and later returned to service after confirming no technical issues.
## Safety reminders and support
Lam emphasised the importance of following safety guidelines, particularly holding onto handrails while using escalators. He urged elderly commuters, wheelchair users, those with mobility challenges, and commuters with prams or young children to use lifts for their safety. SMRT has also reached out to the injured commuters to offer further support and assistance.
## Previous incidents and future measures
This incident follows other recent accidents at Tiong Bahru MRT station, including a 71-year-old man who fell three metres from an escalator while supporting his unsteady wife. SMRT continues to stress the importance of safety and is considering additional measures to prevent future accidents. These may include increased signage, public announcements, and staff presence to assist commuters with mobility challenges.
