Touch n Go eWallet now accepted in Singapore taxis

Jun 15, 2022 | 🚀 Fathership

You can now use Touch n Go eWallet to pay for taxi rides in Singapore, specifically cabs operated by ComfortDelGro. This capability is available through a collaboration with Alipay+, a suite of global cross-border digital payments and marketing solutions operated by the Ant Group.

“This is the beginning of a further expansion of our payment services to Singapore. ComfortDelGro is the operator of the largest taxi network in Singapore, operating about 9,000 taxis across the city. We view this as an excellent milestone to expand our payments proposition to Singapore and we’re extremely pleased to have been able to bring our users this added convenience and use-case,” said Alan Ni, CEO of TNG Digital.

“As borders reopen and international travel resumes, I expect our users to enjoy using the eWallet when we have more acceptance points in Singapore, in the exact same seamless way as how they would use the eWallet in Malaysia. We will continue to grow our acceptance network in time to come,” he added.

TnG says that pre-Covid, over 350,000 people commute daily between Malaysia and Singapore via the Causeway, and with the reopening of borders between the two countries, this collaboration with Alipay+ is timely.

To kick off, there’s a promo for Touch n Go eWallet users. From now until June 25, users are entitled to an instant discount (RM4 to RM6) when they ride on ComfortDelGro taxis and pay with the app. The discount varies between weeks and is capped at the first 300 transactions daily.


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Talent shortage in Singapore with 8 in 10 employers reporting difficulty in filling roles

Jun 15, 2022 | 🚀 Fathership

In ManpowerGroup Singapore's Q2 Employment Outlook Survey, the company revealed positive sentiments regarding pay increments and bonuses. In the latest edition of this report, for Q3, the sentiments have shifted towards hiring between the July to September 2022 period - labelled as "a record high" in the report.

In brief, Singapore’s net employment outlook (NEO) is at +40%, with the previous "record high" being in Q4 2011 at +31%. Further, employers surveyed in all 11 sectors (i.e. communications & media, manufacturing, and construction) anticipate positive headcount growth in Q3, with not-for-profit employers reporting "strongest" hiring intentions at 67%.

Despite the optimistic outlook, Singapore’s talent shortage level has been found to be at "its highest in 16 years", with more than eight in 10 (84%) employers reporting difficulty in filling roles. This statistic represented a 20% increase from 2021. Prior to that, talent shortage levels were quite high in 2018 at 56%, and in 2010 at 53%. According to the findings, the most difficult-to-fill roles are in restaurants & hotels (97%), other services (89%), and construction (88%).

That said, the "most sought-after" professions are: IT & data, operation & logistics, sales & marketing, manufacturing & production, and customer facing & front office. On top of that, employers are also looking at soft skills such as critical thinking & analysis, creativity & originality, resilience & adaptability, leadership & social influence, and reasoning & problem solving.

"The shift from pandemic to endemic has given companies greater clarity on their business outlooks," explained Linda Teo, Country Manager, ManpowerGroup Singapore. "Employers are ramping up their hiring due to a combination of factors like pent-up demand for manpower, employee attrition, and shortage of workers with the right skillsets."

Dissecting the local numbers

Filtering Singapore's NEO figure, analysts discovered that:

  • More than half (52%) of employers plan to hire;
  • More than one in 10 (12%) of employers expect a staffing decrease;
  • Close to four in 10 (35%) of employers plan to keep workforce levels steady, and
  • Less than five in 10 (2%) of employers are undecided about the hiring/talent scene.

In addition to not-for-profit employers having strong hiring intentions, those in other services (professional, scientific & technical, and administrative & support) similarly have positive intentions at 59%. These employers are then followed by those in banking, finance, insurance & real estate (56%), wholesale & retail trade (50%), and restaurants & hotels (46%).

A global perspective

Of the more than 40,000 employers surveyed across the globe, many are likewise expecting to hire more workers in the Q3 2022. According to findings, the global NEO is at +33% - which revealed hiring intentions to "increase year-over-year and quarter-over-quarter" respectively at +18% and +4%. In terms of per country/territory data, Mexico ranks top with a +59% NEO, while India has a +51%; Mainland China +29%, and Hong Kong +11%.

India's NEO is the strongest in the APAC region for the second consecutive quarter, up 13% since Q2. As for Hong Kong's NEO, it improved by 8% compared to Q2 2022, and by 10% compared to the previous year.

Looking at the hiring/talent scene, analysts discovered that digital roles continue to drive "most demand" with employers in IT & technology (+44%). This is followed by those in banking, finance, insurance & real estate (+38%), construction (33%), and manufacturing (33%).