Talent shortage in Singapore with 8 in 10 employers reporting difficulty in filling roles

Jun 15, 2022 | 🚀 Fathership

In ManpowerGroup Singapore's Q2 Employment Outlook Survey, the company revealed positive sentiments regarding pay increments and bonuses. In the latest edition of this report, for Q3, the sentiments have shifted towards hiring between the July to September 2022 period - labelled as "a record high" in the report.

In brief, Singapore’s net employment outlook (NEO) is at +40%, with the previous "record high" being in Q4 2011 at +31%. Further, employers surveyed in all 11 sectors (i.e. communications & media, manufacturing, and construction) anticipate positive headcount growth in Q3, with not-for-profit employers reporting "strongest" hiring intentions at 67%.

Despite the optimistic outlook, Singapore’s talent shortage level has been found to be at "its highest in 16 years", with more than eight in 10 (84%) employers reporting difficulty in filling roles. This statistic represented a 20% increase from 2021. Prior to that, talent shortage levels were quite high in 2018 at 56%, and in 2010 at 53%. According to the findings, the most difficult-to-fill roles are in restaurants & hotels (97%), other services (89%), and construction (88%).

That said, the "most sought-after" professions are: IT & data, operation & logistics, sales & marketing, manufacturing & production, and customer facing & front office. On top of that, employers are also looking at soft skills such as critical thinking & analysis, creativity & originality, resilience & adaptability, leadership & social influence, and reasoning & problem solving.

"The shift from pandemic to endemic has given companies greater clarity on their business outlooks," explained Linda Teo, Country Manager, ManpowerGroup Singapore. "Employers are ramping up their hiring due to a combination of factors like pent-up demand for manpower, employee attrition, and shortage of workers with the right skillsets."

Dissecting the local numbers

Filtering Singapore's NEO figure, analysts discovered that:

  • More than half (52%) of employers plan to hire;
  • More than one in 10 (12%) of employers expect a staffing decrease;
  • Close to four in 10 (35%) of employers plan to keep workforce levels steady, and
  • Less than five in 10 (2%) of employers are undecided about the hiring/talent scene.

In addition to not-for-profit employers having strong hiring intentions, those in other services (professional, scientific & technical, and administrative & support) similarly have positive intentions at 59%. These employers are then followed by those in banking, finance, insurance & real estate (56%), wholesale & retail trade (50%), and restaurants & hotels (46%).

A global perspective

Of the more than 40,000 employers surveyed across the globe, many are likewise expecting to hire more workers in the Q3 2022. According to findings, the global NEO is at +33% - which revealed hiring intentions to "increase year-over-year and quarter-over-quarter" respectively at +18% and +4%. In terms of per country/territory data, Mexico ranks top with a +59% NEO, while India has a +51%; Mainland China +29%, and Hong Kong +11%.

India's NEO is the strongest in the APAC region for the second consecutive quarter, up 13% since Q2. As for Hong Kong's NEO, it improved by 8% compared to Q2 2022, and by 10% compared to the previous year.

Looking at the hiring/talent scene, analysts discovered that digital roles continue to drive "most demand" with employers in IT & technology (+44%). This is followed by those in banking, finance, insurance & real estate (+38%), construction (33%), and manufacturing (33%).

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Diner allegedly finds tapeworm in his fish at The Fabulous Baker Boy restaurant

Jun 15, 2022 | 🚀 Fathership

A diner was completely put off his meal after discovering a long, slimy object in his fish and chips.

Stomp contributor Kohji shared with Stomp that he visited The Fabulous Baker Boy at Aliwal Street in the Kampong Glam district after checking out from a hotel on June 11.

"I went over and ordered fish and chips and scrambled eggs," he said.

"After a second bite, I realised a long, sticky thing from the fish was stuck to my mouth and it was obviously a worm.

"However, the manager or the owner approached me and said the chef's feedback was that all fish served there were frozen and that it was not a worm but the intestines from the fish!

"So are they telling me they never wash the fish?

"Why are they serving fish intestine to me?"

Kohji said he did not finish the rest of the meal but was charged $27 for the fish and chips and scrambled eggs.

"He gave me a 20 per cent discount but he still charged me for his excellent 10 per cent service charge for serving that long white worm."

Kohji shared screenshots of his correspondence with the chef and owner of the restaurant in the comments section of his Facebook post.

The owner apologised and assured him that the restaurant thoroughly cleans its produce and "has a high rating with SFA (Singapore Food Agency)".

"What you experienced today I cannot explain but will carry an intensive investigation with my team and suppliers so that this will not happen again," he said.

He said that he will also contact his supplier and that they have been using the same type of fish for the last 10 years.

Kohji said that he is a chef himself and commented that there should be no intestine in the fish and believes it to be a tapeworm.

He also asked why he was charged when he did not eat his food and said he has not received a reply since.